The domain stays yours.
It was in your name the whole time. We hand back any DNS or registrar control we hold, to you or to whoever you name — no forms, no fee, no waiting period.
Ownership and exit
The habit in this industry is to rent you a website and keep the keys — the day you stop paying is the day it stops existing. Ask any web company what you get to keep if you leave. Here is our answer, in advance, before you have told us anything.
It was in your name the whole time. We hand back any DNS or registrar control we hold, to you or to whoever you name — no forms, no fee, no waiting period.
Your name, logo, photos, text, and customer data were always yours. The finished design, page layouts, and copy we produce for you are yours too — cancellation does not take that away — and you keep a permanent, no-cost license to the build tooling underneath, as part of your site.
No phone call, no cancellation form, no notice period, no minimum term, no talking to a retention team. It takes effect at the end of the month you have already paid for.
Every page, every image, every stylesheet — sent within ten business days, at no charge, ready to host anywhere. We build in plain static HTML with no runtime, which is exactly why the export is a real site and not a folder of junk. Your site stays live for 30 days after your last paid day, then comes down — the export exists so nothing is ever lost in between.
One honest exception
A contact form is two things: the form on the page, and the piece of hosting that delivers a submission to your inbox. The export carries the form and every other file; delivery is a hosted feature. Any web person can reconnect it in an afternoon on whatever host you move to — and we will write down exactly how, for free, on the way out. This exit is uncommon in this market. It is not unique — a few others do it too, and we would rather you knew that than found out.
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