Understand what needs to change.
We discuss the business, audience, decision-makers, timing and working budget. The first decision is whether the project is a good fit for both sides.
How we work
Clarity at every step.
A website project should have visible decisions, clear responsibilities and a sensible path to launch. We agree the scope and milestones before the build begins.
Turn uncertainty into a clear scope.
Review the current site, content, customer journeys and technical requirements. Where deeper discovery is needed, it is a separately agreed paid phase with useful deliverables.
Agree the story and the design.
Review the proposed page structure, message and visual direction. Name the people who approve the work and agree how feedback will be consolidated.
Make the approved direction work.
Build the agreed pages and functionality, with visible progress and planned review points. Additional requirements are priced and approved before being added.
Check the details before launch.
Review approved content, mobile use, keyboard access, forms, redirects and the launch checklist. The written scope defines acceptance and responsibilities.
Make the transition a considered one.
Launch with the appropriate approvals, verify the live enquiry path and hand over the agreed source, access and operating information. Ongoing care is a separate, defined choice.
Working together
A shared plan.
Clear ownership.
- One client sponsor and an agreed approval group.
- A content inventory and named content owner.
- Written scope, review points and acceptance criteria.
- Your approval before your content or domain changes go live.
Timelines depend on scope, content and approvals. A simple site and a complex migration should not carry the same promise.
Looking for the existing small-business preview offer? See its scope and timing.
Start with the business behind the website.
Tell us your goals, priorities and constraints. We will work out a useful next step.
Discuss a project