FAQ
The questions a careful buyer should ask.
Straight answers, on the page, before you have to ask them on a call. Where a promise matters, the written agreement carries it too — and if a promise published here ever differs from the agreement, §2 says whichever version is better for you controls.
01Is the homepage preview really free?+
Yes — genuinely. We build your real homepage and send a private, unindexed link. No payment, no contract, no sales call, no credit card, no obligation. If the draft is not worth your time, delete the email and that is the end of it.
02How fast is “within two business days”, honestly?+
Two business days means exactly that: ask on a Friday afternoon and you will have it Monday or Tuesday, not Sunday. We would rather say that here than surprise you with it.
03What is included in the $149 monthly path?+
Design, build, and launch of your site; hosting, SSL, backups, uptime monitoring, and security patching; a contact form that emails you; connection of your domain; and unlimited small edits. No setup fee, no minimum term, and the price does not jump at renewal — there is no renewal event.
04What counts as a small edit?+
Any change to a page you already have that takes us under roughly 30 minutes: text, prices, hours, staff, photos, service areas, contact details. Unlimited, included, and live by the end of the next business day — send it by 4:00 p.m. ET to start the clock that day — or that month is free. New pages, redesigns, e-commerce, bookings, and custom features are quoted in writing before any work starts.
05What does a one-time redesign include?+
From $2,500: your existing site rebuilt page by page, two revision rounds, launch support, and a complete handoff — source files, images, full static export, no proprietary CMS. Half is the deposit, half is due at launch.
06Who owns the domain?+
You do. It is registered in your name and stays in an account you control. If we register one for you, we do it at cost, in your name, from day one.
07Can I cancel the monthly service?+
Email us. That is the entire process — no phone call, no cancellation form, no notice period, no minimum term. It takes effect at the end of the month you have already paid for, and you get a full static export of your site within ten business days, free.
08Will you move me from Hibu, Townsquare, Scorpion, or another provider?+
Yes, carefully. A switch starts with an inventory of what you own and can export. Your current site stays live until the new one is ready, and we never ask you to cancel anything until yours is standing. The switching page walks through it step by step.
09Do the concept studies represent clients?+
No, and we label them so you never have to wonder. They are fictional businesses we designed to show range. We are a new company — we would rather show you honest concept work than invented testimonials.
10Can you work with dental, medical, or legal businesses?+
Yes, with stated boundaries: we build public marketing pages and non-PHI contact paths only, we do not sign BAAs, and for law firms nothing publishes without the attorney's written approval. The dental and law pages spell those boundaries out.
11What happens after I submit the form?+
We read it, build your real homepage, and email you a private link within two business days. Your details go to us and the two vendors that run our form and our email — the privacy page names them, and says exactly what we store and for how long.
12Why is there no client list or testimonial wall?+
Because we are new, and we will not fabricate one. The guarantee, the published agreement, the exit promise, and the free preview exist so you can judge us on the work in front of you instead of on borrowed logos.
Ask with the homepage in front of you.
See a real private homepage before any payment, contract, sales call, or credit card.
Get my free homepageNo sales call. No credit card. No obligation.